Shipping policy

Shipping Policy

Processing Time: All orders are handcrafted and prepared with care. We process and ship your order within 24 to 48 hours.

Shipping Destinations: We proudly ship worldwide, with a special focus on our customers in Europe.

Delivery Time:

• Europe: Typically 5 to 10 business days depending on your location.

• Rest of the world: 7 to 14 business days. All orders include a tracking number so you can follow your bag’s journey from our workshop in Marrakesh to your doorstep.

Customs and Duties: Please note that international customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival in your country. These charges are determined by your local customs office and are not included in the shipping cost.

Questions? If you have any questions about your shipping, please contact us at